We have over 10 years of experience in the medical imaging industry. We operate a share-holding factory for our X-ray, DRF, C-arm, Mammography, and Dental CBCT products. Additionally, we collaborate closely with trusted factory partners for CT scanners, MRI machines, and ultrasound systems, ensuring competitive pricing and excellent quality. As it’s uncommon for one factory to produce every type of imaging equipment, we focus on providing a one-stop procurement solution, helping clients save on both costs and time.
We offer a two-year warranty for our X-ray and ultrasound products, covering non-human-induced quality issues. Most suppliers typically provide only one year, but we are confident in the durability and quality of our equipment. If any quality issues arise within the warranty period (excluding human-induced damage), we provide free replacement parts and cover the shipping costs.
We understand the importance of reliable after-sales support, especially for high-value imaging equipment. For every order, we provide comprehensive technical assistance:
This approach ensures efficient troubleshooting and seamless problem resolution.
Yes, we offer OEM services free of charge, even for a single unit. We can customize the machine branding and stickers according to your requirements, ensuring your brand identity is consistently represented.
Exclusive distributor agreements are based on market potential and product categories. Generally, we require:
We are open to discussing specific conditions based on your market needs.
The higher the kW output, the stronger the X-ray penetration and the clearer the imaging results. For general radiography, most clients prefer 50kW or 65kW models, with 50kW being the most popular choice due to its balanced performance and affordability. However, if your imaging requirements are moderate and budget-conscious, options like 40kW, 32kW, or 20kW also provide reliable performance for standard diagnostic needs.
Yes, motorized correspondence is an optional feature. It allows for the automatic alignment of the X-ray tube with the bucky stand FPD, enhancing imaging precision and operational efficiency. This feature can be added for an additional $1,500 and is available exclusively on our SHO-DDX02 model.
Yes, both Automatic Exposure Control (AEC) and Dose Area Product (DAP) functions are optional features that can be integrated upon request. These advanced functionalities optimize imaging quality while enhancing radiation dose management for improved diagnostic safety.
Our C-arm machines are designed for long-term stability and minimal maintenance. Key components such as the flat panel detector (from China's top brand Iray), X-ray tube (from Wan Dong), and LG-branded computer workstation ensure consistent performance. Routine basic cleaning is sufficient to maintain optimal operation, and no special repair services are typically required.
The C-arm machine is designed for continuous use throughout the day. As its primary function is photography fluoroscopy, it is engineered to withstand prolonged operational periods without compromising performance.
For optimal performance, it is recommended to equip the operating room with a voltage stabilizer to ensure consistent and stable power supply. Each C-arm machine package includes a voltage tester for pre-installation checks. Please use this tester to confirm voltage stability before installation to ensure safe and efficient operation.
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