Service | Medical Imaging Equipment Manufacturer

Quality Assurance

Product Reliability:
With over ten years of experience in the global market, Shoimage has built a strong customer base with high satisfaction in product quality.
Warranty Commitment:
We stand behind our products with a two-year warranty, reflecting our confidence in their durability and performance.
After-Sales Support:
Shoimage is committed to exceptional customer service. Our professional engineers provide installation videos, service manuals, and real-time guidance via Zoom. For DR products, imaging software is pre-installed before delivery. In case of software or quality issues, our engineers can remotely access the workstation to resolve them efficiently.

Fast Delivery

X-ray products: Typically shipped within 4-6 working days.
Mobile X-ray machines, dual-column X-ray machines, and U-arm X-ray machines: Delivery within 7-10 days.
Ceiling-mounted X-ray machines, C-arm machines, and mammography X-ray machines: Delivery within 18-22 days.

Training Services

A team of experienced training experts and R&D specialists regularly conducts training sessions, providing detailed technical insights, clinical applications, and updates on the latest advancements.
Our technical experts and engineers offer both theoretical explanations and hands-on demonstrations, ensuring that customers quickly master operation, maintenance, troubleshooting, and routine care, improving daily equipment management.